August 2011
2 posts
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Blog is discontinued
Dear visitor,
this tumblr log is discontinued since I’ve moved to my own domain.
Please visit my new CRM+ blog at http://www.michaelpucher.net
Or visit my google+ Profile and add me to your circles:
https://plus.google.com/114117970967528425997/about
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Michael Pucher - Senior Consultant CRM - VCard
Michael Pucher ist ein ausgewiesener Experte für Vertrieb, Marktmanagement und CRM für Versicherungen und Finanzdienstleister bei AAA Auctor Actor Advisor GmbH mit Sitz in Köln und München.
Sie finden meine Kontaktdaten in einer VCard zum Download unter folgender URL:
http://bit.ly/rcSCCW
Mein Google+ Profil finden Sie unter:
https://plus.google.com/114117970967528425997/about
Xing:
...
May 2010
4 posts
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Decentralized location based services
I’m sure you read about the dispora* project and the buzz it created. Backing on kickstarter is around 1800% as of May, 21st. diaspora* came along the right time the right place. It isn’t sure whether they will meet the high expectations or if they ever gain mainstream but lot’s of users are willing to take back control of what they share online. People are worried and do care...
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How to remove facebook "like" from your browsing...
The facebook like buttons spread like cancer all over the web. To protect your privacy (like buttons help facebook to know your browser history, info, more (german)), I’ve collected some tips on how to remove those buttons from your browsing experience using AdBlock, Proxies and other little helpers:
AdBlock for firefox
Add the following filter to your custom filters:
...
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Time to quit facebook (and other "social"...
Today I’ve erased all my private and identity data (memberships of formerly called fan pages and groups) from facebook. I’ve also removed the facebook “like” button from this blog. The next logic step will be to delete my facebook account (link). And you should do the same.
What’s wrong with facebook?
Nothing special. If it were not facebook it would be something...
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Blackbird Pie
Here it goes, the embedded tweet from @twittermedia:
facebook is the AOL of Web2.0Tue May 04 20:49:50 via SeesmicMichael Pucher mpucher
April 2010
6 posts
imaclurg: How to Embed a New Facebook "Like"... →
Facebook recently, as in a couple of hours ago, released a bit of handy functionality that allows you to install a “Like” button on any webpage. Obviously, this has some pretty cool web traffic implications considering that it acts just like a Like button on Facebook (even looks the same). Anyhow,…
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Concept: Inflight twitterwall
@mpucher proudly presents the concept of the “inflight twitterwall to eliminate dead wood containing yesterdays news during flights”
Have you ever been bored by inflight “entertainment”? Or printed newspaper containing yesterdays news handed out at the gate?
Here is my answer: the inflight twitterwall (Airbus A320):
The possibilities would be endless:
mayor news...
twitter @anywhere test
Hello @mpucher
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Yahoo to buy foursquare (4sq)?
The headline just showed up in my twitter stream:
Yahoo Considers Buying Foursquare For ~$100 Million
I’m not quite sure about that rumor. The founders always said they don’t wanna see something like dodgeball/google again and remain control on 4sq.
Rumor or not, I think that would have the following consequences:
yahoo would probably rename 4sq into something that fits into...
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My social lending policy
Today I started using a peer to peer lending platform (smava). Social Lending, peer-to-peer financing or micro credits became widely popular by Nobel Peace Price winner Muhammad Yunus. And it looks like it has a bright future (even in the developed world):
The dollar amount of peer-to-peer loans outstanding in the United States was $118 million in 2005 and $269 million in 2006, according to...
March 2010
4 posts
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My worst customer experience: congstar DSL
Telecommunications and customer service: a never ending story?
I’m a more or less happy DSL customer of low-budget Deutsche Telekom brand congstar in Berlin. OK, maybe I’ll just have to admit “you get what you pay for”. But read on.
On January, 9th (!) I decided to upgrade my bandwidth using the self-service web portal. Yes, I’m willing to pay more! Confirmation...
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Blog now with integrated Disqus
OK. A blog without comments/discussion makes no sense. So starting today Disqus is integrated. I like disqus. I’ll wirte about it later…
Please leave a comment :)
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Social CRM Best Practices - Part 4: the importance...
Back in the days people complained about failed products or bad customer service but no further action took part. The best you could get was a letter to the editor in a newspaper or magazine. In todays world, those complaints are on twitter near real-time. And those complaints spread on social networks. So if you are the provider of the that given product or service you have luck that those tweets...
February 2010
7 posts
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Social CRM Best Practices - Part 3: social sales...
In todays post I write about something not available yet but in my mind will change the sales collaboration/crm market somehow. So for the best practice part, it’s an outlook how things may evolve in that area.
For the upcoming spring’10 release of the popular salesforce.com CRM solution salesforce announced something called “chatter”. Please have a look at the demos...
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How to add 4sq checkins to Google Maps on your...
INFO: Sorry, this stopped working due to errors in foursquare’s KML feed (Info). Will update info if a soultion is found.
—
Warning: the following requires you to share your private data to the public. It me be illegal in your country and your queen may not be amused. You have been warned.
I added my foursquare checkins to google maps on my blog
Here’s how it works:
you...
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my 4sq checkins on Google Maps
My latest 25 checkins on foursquare. Feel free to contact me if you are nearby!
// 0 && rank < 100) {
nIcon.imageOut = "http://gmaps-samples.googlecode.com/svn/trunk/" +
"markers/" + param_iconType + "/marker" + rank + ".png";
nIcon.imageOver = "http://gmaps-samples.googlecode.com/svn/trunk/" +
"markers/" + param_iconOverType + "/marker" + rank + ".png";
...
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“Maik hasste Crocs. Denn sie waren praktisch, und in der Metro gab es die...”
– Aus “Spieleabend in der Vorstadthölle”, Der Vollzeitmann, Spiegel Online
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Social CRM Best Practices - Part 2: listen to your...
In todays world, listening to your customer not only belongs to your customer service or complaint departments. Customers complain about or praise your products and services on blogs, facebook, twitter and whatever may be the next big thing.
As a first step, you need to listen. The following screen shot of Seesmic Look shows an example of how that would look like if you were Toyota. I’m...
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Interview with 4sq founder (german) - good read →
Interesting interview with foursquare founder Dennis Crowley about the direction of 4sq and the future of “check-in-games” (german only)
January 2010
31 posts
Mobile Computing: The Cloud is the killer app
nexusonenews:
Since the launch of the Nexus One comparisons with the iPhone have been everywhere, and rightly so, as Apple has so far set the standard in smartphone design and user experience. As observed by Nick Bilton of the NYT however, major players such as Google, Apple, Microsoft and Yahoo are now competing across ever widening market segments. Whilst the companies started out from very...
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Social CRM Best Practices - Part 1: foursquare...
There has been lots of buzz lately about foursquare, gowalla and other hot crowded LBS services. I don’t wanna describe what that services do. I prefer 4sq because it has more users and is available on more mobile internet devices.
But what do those services mean for businesses? Unlike giants use of foursquare including Intel or vodafone (German) it makes sense for small businesses as...
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I started using TripIt today and love it...
Today I read that TripIt is now available on iPhone, Android and Blackberry mobile devices.
What is TripIt?
After you sign up, what can be done with your google or facebook account, you simply forward all your travel confirmation mails (from nearly all major airlines, rail companies, car rental, restaurant or hotel booking sites) to TripIt and your whole itinerary and history is consolidated...
Daily Dilbert strip - Dilberts take on SaaS, Cloud
Take a look at the Daily Dilbert strip : http://www.dilbert.com/strips/comic/2010-01-18 @tumblr
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Xing - Sage SalesLogix CRM Contact Synchronisation
Hello,
as I’ve already written before () Xing isn’t that open to be accessed from third party apps.
I’m looking for a tool to synchronize contacts on Xing with a customer Sage SalesLogix implementation.
We’ve got the following minimum requirements:
should run as a server process (no outlook client as provided by Xing)
should check company or position change of all...
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Dacia Logan Werbung →
Geniale Idee….
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Zum Thema Hotelsubventionsgesetz empfehle ich auch...
Beim Frühstück zugebuttert
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Warum das Hotelsubventionsgesetz eine getarnte...
Obwohl im Moment bei den Hoteliers noch die Freude überwiegt, dürfte es einigen - vor allem in kleineren Hotels - in den ersten Arbeitswochen langsam das Gesicht verziehen.
Viele Hotels, und das ist Fakt, leben von Geschäftsreisenden während der Arbeitswoche. Für diese gilt ab 1.1.2010 folgende Regelung:
Die Rechnungspositionen für Übernachtung und Frühstück müssen nun gesondert mit 7 und...
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Show @foursquare Check-ins in iCal
foursquare:
overkill:
Login to your foursquare from your web browser
Go to foursquare feeds
Copy the link (URL) for the the ICS feed
Open iCal’s menu -> Calendar -> Subscribe…
Paste the ICS URL you copied from foursquare feeds
Click Subscribe in iCal
Adjust the Auto-refresh value to your liking then click OK
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lenovo android based smartphone official video →
lenovo android based smartphone official video
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Make sure to check out pixelpipe.com →
Today I started using pixelpipe.com and am amazed by the functionality it provides. From the homepage:
Publish photos, video, audio, and text on over 100 online destinations and counting..
Works very well on android. Nicely integrated into the media gallery. You can even use e-mail to update your status…
Endless possibilities!
These guys rock!
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tumblr E-Mail entry
e-mail test… with
tumblr E-Mail entry
e-mail test…
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Why Xing isn't openBC.com anymore ;) →
Today I tried to use/create something to forward my Xing network updates to twitter.
Here’s my journey so far:
A first look inside Xing gave me nothing to achieve it.
So I tried to find the “API” link on the bottom of the page. Found nothing.
Headed over to google “Xing API” (try it!).
To use the “API” you have to become familiar with OpenSocial,...
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The Android desktop sync client
There has been much discussion about the *missing* desktop sync client for media, outlook, apps and more. Sorry folks, but desktop synching is 1998. I hope Google continues to make Android a truely cloud device and provides support for seamless media and service integration. As you all know, Google doesn’t like fat Win32 clients, esp. Outlook ;-) Please let me know what you think!
S-Finanz S-Banking Android App nun für alle :)
Vielen Dank an S-Finanz, welche das Copy-Protection Bit der Bezahl-Applikation S-Banking (mobile, sichere Homebankingsoftware) entfernt hat, so dass diese nun auch für Amazon-Kunden zur Verfügung steht.
Die ganze Problematik ist in folgenden Artikeln beschrieben:
http://bit.ly/4nIN6Y
http://bit.ly/8sjlpm
Wir stellen ein! - We are hiring!
Wir suchen/stellen ein:
Software-Entwickler (m/w) http://bit.ly/855r5a
Senior Consultant CRM / CVM (w/m) http://bit.ly/7lE0jF
Senior Consultant / Berater für Prozessintegration zwischen SAP CRM und SAP IS-U (w/m) http://bit.ly/7Li8KM